2019 Alltrack with Faulty Automatic Transmission

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16
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City
DeLand
State
FL
Country
United States
What I Drive
2019 Alltrack
#1
2019 Golf Alltrack just went in for 60,000 mile service. We asked the Service Department to diagnose a problem we are having with the Transmission. From reverse to forward there is an audible clunk. They were able to confirm there is a problem but since the computer is not throwing a code they are not equipped to identify and or fix what is wrong. Has anyone else had a similar problem or any transmission issues?
 

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